Privacy policy

Privacy Policy

Effective Date: [DATE]

Welcome to ikurve. Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect your information when you visit or make a purchase from our website.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you visit or use our website, we may collect the following types of information:

Personal Information

We may collect personal details that you voluntarily provide, including:

  • Full name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment information

  • Order history

  • Account login details

Automatically Collected Information

We may also collect certain information automatically, such as:

  • IP address

  • Browser type and device information

  • Website usage data

  • Pages viewed and browsing activity

  • Cookies and tracking technologies

2. How We Use Your Information

We use your information for the following purposes:

  • To process and deliver your orders

  • To provide customer support

  • To send order updates and notifications

  • To improve our website, products, and services

  • To personalize your shopping experience

  • To prevent fraud and unauthorized transactions

  • To comply with legal obligations

  • To send promotional emails, offers, or newsletters (only if you opt in)

We do not sell your personal information to third parties.

3. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve user experience and website functionality.

Cookies may be used to:

  • Remember your preferences and login information

  • Analyze website traffic and performance

  • Personalize content and advertisements

  • Enable shopping cart and checkout functionality

You can choose to disable cookies through your browser settings. However, some parts of the website may not function properly if cookies are disabled.

4. Third-Party Services

We may use trusted third-party services to operate our business and website, including:

  • Payment gateways

  • Shipping and logistics partners

  • Analytics providers

  • Marketing and advertising platforms

  • Customer support tools

These third parties may access your information only to perform services on our behalf and are required to protect your data.

Examples may include services such as:

  • Shopify

  • Razorpay

  • Google Analytics

  • Facebook/Instagram Ads

  • Courier and delivery partners

Please note that third-party websites and services have their own privacy policies, and we are not responsible for their practices.

5. Payment Security

We do not store your complete debit/credit card details on our servers. Payments are securely processed through certified third-party payment gateways that follow industry-standard security practices.

6. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, loss, or disclosure.

While we strive to use commercially acceptable means to protect your information, no online platform can guarantee absolute security.

7. Customer Rights

As a customer, you may have the right to:

  • Access the personal information we hold about you

  • Request correction of inaccurate information

  • Request deletion of your personal data

  • Withdraw consent for marketing communications

  • Request details about how your data is used

To exercise these rights, please contact us using the details below.

8. Data Retention

We retain your information only for as long as necessary to:

  • Fulfill orders and provide services

  • Meet legal, tax, and accounting requirements

  • Resolve disputes and enforce agreements

9. Children’s Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or website functionality.

Any updates will be posted on this page with the revised effective date.

11. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

ikurve
Email: info@ikurve.com
Business Address: Domlur,Bangalore,560071

By using our website, you acknowledge that you have read and understood this Privacy Policy.